Resources Database

Defined as “a broad set of supervisory interventions that improve provider performance through team-based learning approaches, including supportive supervision, the use of checklists, and in-person visits,” enhanced supervision is estimated to have the highest potential impact of all health systems interventions (USAID, 2017). But which strategies are most effective? Can strategies be adapted for different settings; monitored; improved?

This guideline describes how to implement Mentorship and Enhanced Supervision for Health Care and Quality Improvement, or MESH-QI, programs to improve quality of care, data collection, on-site education and clinical mentoring, as a model for Health Systems Strengthening. With a focus on the health workforce, this guide offers lessons that are applicable for the social service workforce and allied workforces.

This health workforce management policy brief highlights the importance of supervision for health worker performance and achieving health development goals; however, the brief also notes that supportive supervision within health systems in the Pacific is rated poorly. The brief reviews the challenges to overcome and makes recommendations to governments for improved supportive supervision.

This guide aims to facilitate provision of technical support and quality assurance for OVC services and interventions in a comprehensive manner by different stakeholders. It is expected that the national ministry will use this tool to supervise Technical Services Originations (TSOs), local governments and stakeholders. The higher local government, particularly the Community Based Service Departments (CBSDs), will use this tool to provide support supervision to lower local government and the community level OVC service providers.

In this article, authors highlight the importance and need for supervision in social work services in rural areas, as well as the correlation between the perceived need for supervision and the roles of the supervisor within these services.

This module is aimed at mid-level managers in the context of vaccine services, but provides valuable lessons on establishing supportive supervision systems, planning of visits and follow up activities after visits. Included is a sample supervisory checklist.

These standards and the framework set out the shared core expectations of employers which will enable social workers in all employment settings to work effectively. The Standards and Framework build upon existing tools and are intended to inform the revised inspection frameworks that will be aligned to this developing approach to public service regulation.

This article highlights the steps four states within the United States have taken in supporting their supervisory staff and shares direct interviews with supervisors.

Tasked with examining the responsibilities and needs of supervisory staff to develop an organizational framework to support effective child welfare supervision, authors developed this resource as a roadmap for agency leaders as they think through ways to build and sustain effective child welfare supervision in their agencies.

This article highlights the connection of quality supervision to reductions in staff turnover, improving morale, and increasing job performance and commitment for child welfare workers.

This manual is intended to define supportive supervision and mentoring, offer guidelines for setting up a national supportive supervision system and the structure of the system, and detail the mentoring process in the context of HIV and AIDS service delivery.

M’Lop Tapang recognizes that supervision is an essential component of quality social work services for children and families. This document is intended to define supervision that is available and ensure it is available to all social service workers for professional development, training and quality purposes.

The report highlights unique aspects of each country’s workforce, identifies progress, challenges and gaps, and presents factors to consider for social service workforce strengthening.

An overview of global standards, current status of social work, legislation and policies that exist, financial needs and a declaration for next steps.

This paper reviews some of the challenges we can expect to face in the near future from conflict, extreme weather events, poverty and population growth and suggests that humanitarian response alone will be unable to sufficiently meet those challenges. It looks at the history of the "nexus" concept and presents ways in which this approach can strengthen and transform humanitarian child protection. 

Response and support services including services by social service workers for counseling, foster care and child protection, are among the main success factors in preventing and addressing all forms of violence against children, including sexual abuse, as this review shows.

The health and well-being of social workers are attracting attention from researchers, organisations and the profession itself. Mindfulness intervention studies across a multitude of groups have yielded positive effects, including the alleviation of mental health difficulties for numerous populations. However, the effectiveness of mindfulness-based interventions with social workers is yet to be determined.

Building child protection systems is a priority sub-theme in the Global Results Framework (GRF). This guidance has been produced by the Child Protection Systems Task Group and works to GRF indicators for this sub-theme. The guidance presents conceptual and practical guidance for strengthening national and sub-national child protection systems. This guidance is intended for Save the Children staff as well as partners working across development and humanitarian sectors, to understand and determine their role(s) in strengthening the child protection system in their context.

The findings in this report suggest that both coaching and mentoring have positive implications for social workers and the organisations within which they work. More research is needed to identify which models of coaching and mentoring are associated with the best outcomes for social workers, social work organisations and service users.

This evaluation explores the effectiveness of UNICEF Cambodia's reintegration and prevention programming, including efforts to reintegrate children from institutional care and into family-based care.