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Raising Concerns in the Workplace: Guidance for employers, social service workers and social work students

This guidance explains the difference between raising a concern and whistleblowing and when a person raising a concern qualifies for legal protection under whistleblowing law. The section for employers and managers gives guidance about how to deal with concerns and indicates what kind of culture,...

State of the Social Service Workforce 2018

This 4th annual report consolidates trends and data from 32 countries to make recommendations for better planning, development and support to this frontline workforce.

Five Steps to a Stronger Child Welfare Workforce

This publication outlines five clear steps that child welfare agency leaders can take to build and maintain a strong, stable frontline workforce.

WHO Guideline on Health Policy and System Support to Optimize Community Health Worker Programmes

This resource related to community health worker remuneration, training and education, data collection, certification, career ladder, supervision, offers best practices that can be replicated by social service workers and other community service providers. The data demonstrates that when all of...

Implementing the Scottish Living Wage in Adult Social Care: An evaluation of the experiences of social care partners, and usefulness of Joint Guidance

This report presents the results of a qualitative study evaluating the introduction of the Scottish Living Wage to adult social care and impacts on recruitment and retention.

Understanding Social Work and Child Welfare: Canadian survey and interviews with child welfare experts

In many ways, child welfare social workers in Canada mirror the simultaneous and complex relationship between emotional exhaustion and job satisfaction discussed in the literature. The findings also suggest that job satisfaction and perceived support may be key to counter-balancing vicarious trauma...

Exploring the Self-care Practices of Child Welfare Workers: A research brief

This study brief explores the self-care practices of child welfare workers in one southeastern US state. Results reveal that child welfare workers only engage in self-care at moderate levels.

Turnover Among Wraparound Care Coordinators: Perspectives on causes, impacts and remedies

There is no shortage of anecdotal evidence about the negative impacts that staff turnover can have on children, families, and other staff in agencies that provide Wraparound care coordination. The cost to replace staff is also high. This report highlights findings from a study toward determining...

Optimizing Health Worker Performance and Productivity to Achieve 95-95-95 Targets

This toolkit includes resources that can be used by all cadres of the health and social service workforces and service delivery professionals. It includes a case study and tools for understanding and addressing causes of workforce problems and tips for supportive supervision.

INSPIRE: Seven strategies for ending violence against children

INSPIRE: Seven strategies for ending violence against children is an evidence-based technical package to support countries in their efforts to prevent and respond to violence against children aged 0-17 years.

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