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Pre-service training

Compendium of Case Management Tools and Resources

This Compendium of Case Management Tools and Resources represents the work of the Global Social Service Workforce Alliance (Alliance) Case Management Interest Group (CMIG). As a global network, we support the work of the task-focused and result-oriented interest groups of the Alliance members...

Social Service Workforce Strengthening Framework

In a world where too many people face poverty, social exclusion, inequality and social injustice, a strong social service workforce is urgently needed. A well-planned, developed and supported workforce is better able to address the needs and enhance the resources and resilience of at-risk...

Supporting Integration: A Toolkit for Practitioners Working with Children and Young People on the Move

The ‘Supporting Integration’ toolkit documents and shares good practice guidance for practitioners working with child migrants. The toolkit was developed as part of a three year project which involved research into the integration of children moving from the Middle East to Europe, and aims to...

How to Develop Skills for the Future in the Social Work Field?

Our society is changing at a rapid pace and new challenges are emerging in adapting people to the age of digitalization and the Fourth Industrial Revolution. This paper tries to answer the following questions: 1) How are the increasingly visible changes influenced by the economic crisis and the...

2023 State of the Social Service Workforce Report: A Decade of Progress, A Future of Promise

The Social Welfare Workforce Strengthening Conference: Investing in Those Who Care for Children, held in Cape Town, South Africa in 2010, is often recognized as the launch of a global movement to strengthen the social service workforce and to develop stronger, more effective social service systems.

Practitioner Handbook for Alternative Family- and Community- Based Care

This handbook is a summarized, user-friendly version of the operating procedures for alternative family- and community-based care options. It provides an overview of each type of care, key considerations, and the process followed for placement. The handbook aims to provide an easy and quick...

Transforming Care: Individual Social Work in Post-Conflict Zone for Children and Youth

The significance of efficient social service provision has gained increased attention in war-affected regions following the Russia-Ukraine war conflict. The conventional method of establishing social services is currently facing criticism due to an increasing acknowledgment of the advantages...

The MANDELA Model Workbook

The MANDELA model, developed by Dr. Prospera Tedam, seeks to provide a framework for practice educators who are enabling the learning of social work students in practice placement settings. The Model aims to drive change and promote new ways of thinking and working with infants, young children,...

Insights from Moldova: Role of Collective Impact in Workforce Strengthening

In 2022, Changing the Way We Care in partnership with the Ministry of Labor and Social Protection (MoLSP) launched a Working Group focused on strengthening the social service workforce in Moldova. The Workforce Strengthening Working Group (WG), facilitated by CTWWC partner Keystone Moldova, aimed...

Impact of COVID-19 on child welfare practice and implications for future practice: perspectives from youth, family, frontline workers, and other professionals

The COVID−19 pandemic has impacted child welfare practice and outcomes. This study examines the perspectives of families and professionals on child welfare practice during the COVID−19 pandemic. Qualitative data from feedback surveys and focus groups were used to provide a comprehensive examination...

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