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Professional development

Child Protection Case Management Guidance during COVID 19 – Somalia

This technical guidance aims to support Child Protection agencies providing case management services in the humanitarian response in Somalia to be prepared and to adapt their interventions in response to the COVID-19 outbreak. The document outlines five priority areas for case management agencies...

Endline Program Evaluation of the Strengthening Public Sector Social Services Systems in Ethiopia Project

This report presents the endline performance evaluation of the Strengthening Public Sector Social Services Systems in Ethiopia (SPSSSSE) project, funded by USAID and implemented by the Ethiopian Society of Sociologists, Social Workers and Anthropologists (ESSSWA). This evaluation contributes to...

Factors Influencing Retention of Child Welfare Staff: A systematic review of research

Child welfare agencies need to identify and implement effective strategies to recruit and retain well-qualified staff that has the knowledge, skills and commitment to provide services to our nation’s most vulnerable children and families.

Models of Workforce Development

This paper provides a selection of models and approaches to workforce development that are of relevance to NSW non-government community sector (the sector). The intention is to provide a brief summary of existing options to assist us in developing a preferred model for the development of a...

From Supervision to Organisational Learning: A typology to integrate supervision, mentorship, consultation and coaching

Supervision is recognised as one of the major determinants of the quality of service to social work clients, the advancement of professional development and social workers’ level of job satisfaction. However, educational and supportive roles of supervisors have been constrained by administrative...

Supervision, Support and Mentoring Interventions For Health Practitioners in Rural and Remote Contexts: An integrative review and thematic synthesis of the literature to identify mechanisms for successful outcomes

This review includes 43 papers that evaluated support strategies for the rural and remote health workforce. Interventions were predominantly training and education programmes with limited evaluations of supervision and mentoring interventions.

Sustaining Tensions in Practice Supervision

This qualitative research assesses the impact of a new supervision policy at Wigan Social Services Department over the first year of phased implementation. Results of 40 staff interviews suggest that the major difficulties centred on the relationship between managerial and professional agendas and...

Changing the Focus of Social Work Supervision: Effects on client satisfaction and generalised contentment

This study examines the efficacy of client-centred supervision for improving client satisfaction in a community mental health team. Using supervision to ask questions about client problems and staff interventions in the context of client outcomes appears to increase staff use of basic communication...

Supervision and the Organisation: A survey of current practice

This resources aims to update best practice and shares survey responses regarding supervision for managing practice and addressing key needs to keep an organization informed by and about the direct work it undertakes.

Fostering Local Partnerships in Remote Management and High-threat Settings: Emerging lessons from child protection programming in Syria

This study documents lessons from child protection activities focusing on psychosocial interventions in southern and central Syria. Partnerships with local actors are at the core of remote management arrangements, and are the only viable option to deliver child protection interventions in many...

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