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Supervision

Supervision During Social Work Education and Training in Francophone West Africa: Conceptual frameworks and empirical evidence from Burkina Faso and Côte d’Ivoire

This article presents research exploring the conceptualization and practice of supervision during social worker training in Burkina Faso and Côte d’Ivoire, Francophone West African countries whose social work education frameworks and processes are nearly absent in the academic literature.

Coaching in Child Welfare

This training presentation is aimed at child welfare administrators, managers and supervisors for understanding the potential role of coaching and considerations for its use to support their workforce.

Design Team Manual

Design Teams help agencies improve their workplace and cope with change through interventions designed and implemented by a team representing all agency levels. Thismanual provides information about how to implement Design Teams, the rationale of and research about Design Teams, examples of various...

Learning, Negotiating, and Surviving in Child Welfare: Social capitalization among recently hired workers

Using telephone interviews with a statewide sample of recently hired, frontline workers, this study applied a social capital framework to consider support functionality or capitalization. Findings highlight that, although nearly all workers recognized the importance of instrumental and expressive...

Family Preservation or Child Safety? How experience and position shape child welfare workers’ perspectives

This is a presentation delivered at the 2015 International Conference on Innovations in Family Engagement that highlights the dynamics of child protection systems and the intersection and challenges of family preservation and child safety in child protection situations.

State of the Social Service Workforce Report 2017: Stories of Workforce Efforts to Address Violence Against Children

In this third annual report, the Global Social Service Workforce Alliance highlights the many ways that the social service workforce positively impacts the lives of children and families affected by violence.

What Works in Tackling Child Abuse and Neglect? A manual for policymakers, managers and professionals

The report makes recommendations for various steps in the care continuum around child abuse.

2017 State Roundtable Report - Caseworker Retention Group

A work group of 28 professionals representing several agencies and government groups met to discuss caseworker retention factors in Pennsylvania.

Practitioner Expertise to Optimize Community Health Systems

To harness the potential of community health workers (CHWs) to extend health services to poor and marginalized populations integration into well-designed and adequately funded health systems is vital.

Interagency Gender-based Violence Case Management Guidelines: Providing care and case management services to gender-based violence surivivors in humanitarian settings

This resource aims to set standards for quality, compassionate care for GBV survivors in humanitarian settings, with a particular focus on the provision of case management services. This document was developed for staff of organizations who provide care, support and protection services to GBV...

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