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In-service training

Endline Program Evaluation of the Strengthening Public Sector Social Services Systems in Ethiopia Project

This report presents the endline performance evaluation of the Strengthening Public Sector Social Services Systems in Ethiopia (SPSSSSE) project, funded by USAID and implemented by the Ethiopian Society of Sociologists, Social Workers and Anthropologists (ESSSWA). This evaluation contributes to...

Models of Workforce Development

This paper provides a selection of models and approaches to workforce development that are of relevance to NSW non-government community sector (the sector). The intention is to provide a brief summary of existing options to assist us in developing a preferred model for the development of a...

From Supervision to Organisational Learning: A typology to integrate supervision, mentorship, consultation and coaching

Supervision is recognised as one of the major determinants of the quality of service to social work clients, the advancement of professional development and social workers’ level of job satisfaction. However, educational and supportive roles of supervisors have been constrained by administrative...

Supervision and the Organisation: A survey of current practice

This resources aims to update best practice and shares survey responses regarding supervision for managing practice and addressing key needs to keep an organization informed by and about the direct work it undertakes.

Training for Mid-Level Managers: Supportive supervision

This module is aimed at mid-level managers in the context of vaccine services, but provides valuable lessons on establishing supportive supervision systems, planning of visits and follow up activities after visits. Included is a sample supervisory checklist.

ASEAN Regional Workshop on Social Service Workforce Strengthening

An overview of global standards, current status of social work, legislation and policies that exist, financial needs and a declaration for next steps.

Coaching and Mentoring in Social Work - A review of the evidence

The findings in this report suggest that both coaching and mentoring have positive implications for social workers and the organisations within which they work. More research is needed to identify which models of coaching and mentoring are associated with the best outcomes for social workers,...

Be the Change! Leave No Care Leaver Behind!

Through two projects designed by SOS Children's Villages, findings show that care leavers experience a range of emotions when leaving their place of care: a mix of happiness and expectations of freedom and independence along with feelings of loneliness, anxiety and, sometimes, fear.

Multi-Country Review of the State of the Social Service Workforce in the Middle East and North Africa Region

Data from this review in eight countries is intended to guide and assist country-level action plans to strengthen the social service workforce.

Training Early Childhood Intervention Workers to Close a Workforce Gap

This country brief examines the development and implementation of a pre-and in-service training program in Georgia for the early childhood intervention (ECI) workforce and the creation of accreditation mechanisms for building the capacity of ECI services.

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