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In-service training

Key Considerations in Establishing a National Association for Child and Youth Care Workers

These guidelines were produced by four national professional associations for child and youth care workers in Africa to encourage others to undertake a similar process in other countries toward professionalization, regulation and growth of child and youth care work. These guidelines provide an...

Guidelines to Strengthen the Social Service Workforce for Child Protection

These guidelines are informed by evidence of ‘what works’ and lessons learned in the field.

Child Welfare Caseworkers and Children with Developmental Disabilities: An Exploratory Study

Although caseworkers play a key role in ensuring that the special needs of these children are met, little is known regarding caseworkers’ knowledge about, exposure to, and comfort with people with developmental disabilities. In this exploratory study, local county caseworkers were asked to self-...

Five Steps to a Stronger Child Welfare Workforce

This publication outlines five clear steps that child welfare agency leaders can take to build and maintain a strong, stable frontline workforce.

Human Services Management Competencies

This document specifies and details competencies with performance indicators necessary to successfully manage human services organizations through the following four domains: Executive Leadership, Resource Management, Strategic Management and Community Collaboration. These domains and the...

WHO Guideline on Health Policy and System Support to Optimize Community Health Worker Programmes

This resource related to community health worker remuneration, training and education, data collection, certification, career ladder, supervision, offers best practices that can be replicated by social service workers and other community service providers. The data demonstrates that when all of...

Supporting Community-Led Child Protection: An online guide and toolkit

Supporting community-led action requires a different skill set than needed for top-down approaches. The tools are designed to help begin the process of acquiring these skills. The Toolkit consists of four sections, for each of the four major skill sets involved: facilitating, training, learning,...

Inter-European Social Workers’ Mobility within a Dynamic Social Work and Immigration Policy Context: A case study of England

This article reviews the fast-moving social work and immigration policy context and the role of inter-European social workers, using England as a case study of destination. Based on registration data of non-UK qualified social workers (2003–2017), a survey of 97 stakeholders from 27 European Union...

Handbook on Counselling and Psychosocial Care for Children and Adolescents Living with and Affected by HIV in Africa

This handbook provides a comprehensive guide for providers who work in counselling and psychological care of children and adolescents. It includes information on mental health; child protection; counselling and communication; disclosure; transition of care; support systems; and monitoring and...

Change and Implementation in Practice

Implementation science literature emphasizes the importance of teaming—the process of working together as a team, including understanding how teams are formed and how they function. This brief can help child welfare agency leaders, managers, and stakeholders build teams to guide the change and...

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