Case management

Standard Operating Procedures for Family Reintegration

Retrak has developed its Standard Operating Procedures (SOPs) which provide practical guidance on implementing the Retrak model of successfully returning street children to safe homes in families and communities, where each child feels a sense of belonging through a secure attachment to caring...

Referral Systems Assessment and Monitoring (RSAM) Toolkit

The Referral Systems Assessment and Monitoring (RSAM) Toolkit was developed to assist health and program managers in obtaining and using information regarding the performance of referral systems. These systems play an increasingly important role in the health systems of developing countries as...

Children’s Act Guide for Child and Youth Care Workers

The guide is written for child and youth care workers (CYCWs) and it focuses on the parts of the South Africa Children’s Act that are most relevant to them. This is an updated edition of the guide which contains extra information for professionals who provide services to children living and working...

Pathways to Protection – Referral mechanisms and case management for vulnerable children in Eastern and Southern Africa

This discussion paper puts forward a set of lessons learned and recommendations for referral mechanisms and case management for vulnerable children in the Eastern and Southern Africa region (ESAR).

Applying the Standards: Improving quality childcare provision in East and Central Africa

This is a Save the Children publication focusing on quality childcare standards for children. It documents the learning and experiences of participating agencies implementing quality childcare standards in four countries in East and Central Africa. Each of the agencies utilized the standards set...

Investing in Those Who Care for Children: Social Welfare Workforce Strengthening Conference Report

The report from the Investing in Those Who Care for Children: Social Welfare Workforce Strengthening Conference includes the agenda, highlights from the conference, session summaries and other information related to the conference. The conference was held in Cape Town in November 2010 and served...

Community-based Social Work with Children and Families: Manual on prevention and reintegration

This manual developed by Save the Children in Bulgaria provides lessons learned from a project to help children and families avoid separation and institutionalization by receiving community-based services and support from social workers experienced in practical work. The manual is intended for...

The Way We Care: A guide for managers of programs serving vulnerable children and youth

This self-teach manual from FHI is designed to help new and recently promoted managers of programs serving vulnerable children and youth who are affected by disease, extreme poverty and trauma. The Way We Care promotes a child-focused and family-centered approach and emphasizes the newest...

Para Social Worker Training Manual & Curricula: Partnering to strengthen the capacity of community-based caregivers to support OVC

The Tanzania Para Social Work Program represents a comprehensive workforce development model to strengthen the social welfare system in low-resource countries.

Social Work Education and the Practice Environment in Europe and Eurasia

The purpose of this study is to inform stakeholders about the current status of social work in the region, describe the practice environment, identify gaps between what is expected of social workers and the reality, provide examples of best practices, and make recommendations for furthering the...

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