Case management

A Handbook for Case Management in Child Protection: A resource guide for multi-sectoral case management agencies in Uganda

The aim of the Handbook is to help to standardize practice in child protection case management in Uganda. It takes the practitioners through various stages of case management from case identification to case closure.

Interagency Gender-based Violence Case Management Guidelines: Providing care and case management services to gender-based violence surivivors in humanitarian settings

This resource aims to set standards for quality, compassionate care for GBV survivors in humanitarian settings, with a particular focus on the provision of case management services. This document was developed for staff of organizations who provide care, support and protection services to GBV...

Good Practices in Case Management - How your OVC program can be ready for a site improvement monitoring system (SIMS) assessment

This document includes a variety of tools, forms and other resources used in the Site Improvement Monitoring System (SIMS) toward strengthening the quality of services delivered to people affected by HIV.

Child Protection Case Management Training Manual for Caseworkers, Supervisors and Managers

This Training Manual is developed based on the Child Protection Working Group Interagency Guidelines for Case Management. The Facilitator’s Guide provides guidance on the key steps to take before, during and after training, including customizing the training to different contexts and audiences.

Child Protection Case Management Training Manual

This five-day child protection case management training manual was developed to meet the needs of community child protection workers and other social workers working in tandem with the justice, health and law enforcement systems in Malawi.

Child Protection Case Management Operations Manual

This Manual includes background information, standard operating procedures with documentation tools and job aids on case management. It aims to support social workers from the Ministry of Gender Equality and Child Welfare in Namibia in their daily work to effectively support vulnerable children and...

Child Protection Case Management Booklet

The booklet includes a number of child protection case management forms to be used in tandem with the Training Manual and Framework. To be used with:Child Protection Case Management Training ManualChild Protection Case Management Framework

Social Work Case Management Training of Trainers Workshop

Training of Trainers workshop slides aim at familiarizing the audience with the strengthened Namibia Ministry of Gender Equality and Child Welfare case management system. Slides should be used in combination with the Operations Manual and Training Facilitator’s Guide developed by the Ministry of...

Case Management Training Facilitator Guide

This document is a guide to all trainers who will be training social workers on the use of the Case Management Operations Manual developed by the Ministry of Gender Equality and Child Welfare of Namibia.

3 Principles for Effective Social Work Case Management

This document is a short and easy-to-use guide that summarizes core principles for effective case management. It contains links to other useful resources relevant to the topic for direct service providers.

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