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Supervision

Alternative Care in Emergencies Toolkit

This toolkit is intended to support frontline providers and program managers in decision-making for placement of care of children impacted by emergencies. It offers guidance on the types of services needed, child protection considerations, monitoring and reviewing care planning and reunification...

GBV Case Management and the COVID-19 Pandemic

This note aims to provide practical support to Gender-Based Violence (GBV) practitioners to adapt GBV case management service delivery models quickly and ethically during the current COVID-19 pandemic. Given the increase in reports of GBV, ensuring that women and girls can access GBV support...

Guidelines for Mobile and Remote Gender-Based Violence Service Delivery

Information on service delivery via remote group psychosocial support sessions, types of entry points for case management, and methods for establishing safe and confidential case management entry points.

Evidence-Based Management: Origins, Challenges, and Implications for Social Service Administration

Evidence-based management is emerging in the helping professions in response to heightened demands for public accountability and organizational performance. This paper defines evidencebased management and reviews its origins in the health care and business sectors and its recent incorporation into...

Ethical Guidelines for Social Work Supervisors in Rural Settings

Little research literature exists integrating ethics, supervision, and rural/small community practice. This paper reports results of a study conducted by a joint student-faculty team. The study engaged supervisors in rural and small communities in two Midwestern states in semi-structured interviews...

Endline Program Evaluation of the Strengthening Public Sector Social Services Systems in Ethiopia Project

This report presents the endline performance evaluation of the Strengthening Public Sector Social Services Systems in Ethiopia (SPSSSSE) project, funded by USAID and implemented by the Ethiopian Society of Sociologists, Social Workers and Anthropologists (ESSSWA). This evaluation contributes to...

The Surprisingly Weak Evidence Base for Supervision: Findings from a systematic review of research in child welfare practice (2000–2012)

The objective of this study is to ascertain what is known about the effectiveness and cost-effectiveness of supervision in child welfare in relation to outcomes for consumers/service users, staff and organizations. The evidence base for the effectiveness of supervision in child welfare is...

Factors Influencing Retention of Child Welfare Staff: A systematic review of research

Child welfare agencies need to identify and implement effective strategies to recruit and retain well-qualified staff that has the knowledge, skills and commitment to provide services to our nation’s most vulnerable children and families.

Models of Workforce Development

This paper provides a selection of models and approaches to workforce development that are of relevance to NSW non-government community sector (the sector). The intention is to provide a brief summary of existing options to assist us in developing a preferred model for the development of a...

From Supervision to Organisational Learning: A typology to integrate supervision, mentorship, consultation and coaching

Supervision is recognised as one of the major determinants of the quality of service to social work clients, the advancement of professional development and social workers’ level of job satisfaction. However, educational and supportive roles of supervisors have been constrained by administrative...

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