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Systems

Guidelines for Mobile and Remote Gender-Based Violence Service Delivery

Information on service delivery via remote group psychosocial support sessions, types of entry points for case management, and methods for establishing safe and confidential case management entry points.

Endline Program Evaluation of the Strengthening Public Sector Social Services Systems in Ethiopia Project

This report presents the endline performance evaluation of the Strengthening Public Sector Social Services Systems in Ethiopia (SPSSSSE) project, funded by USAID and implemented by the Ethiopian Society of Sociologists, Social Workers and Anthropologists (ESSSWA). This evaluation contributes to...

Supervision, Support and Mentoring Interventions For Health Practitioners in Rural and Remote Contexts: An integrative review and thematic synthesis of the literature to identify mechanisms for successful outcomes

This review includes 43 papers that evaluated support strategies for the rural and remote health workforce. Interventions were predominantly training and education programmes with limited evaluations of supervision and mentoring interventions.

Fostering Local Partnerships in Remote Management and High-threat Settings: Emerging lessons from child protection programming in Syria

This study documents lessons from child protection activities focusing on psychosocial interventions in southern and central Syria. Partnerships with local actors are at the core of remote management arrangements, and are the only viable option to deliver child protection interventions in many...

Child Protection Case Management Guidance during COVID-19

This guidance note details the four priority areas that case management agencies will need to focus on in the coming days and months during COVID-19 for child protection.

Enhanced Supervision Approaches: Landscape Analysis

Defined as “a broad set of supervisory interventions that improve provider performance through team-based learning approaches, including supportive supervision, the use of checklists, and in-person visits,” enhanced supervision is estimated to have the highest potential impact of all health systems...

MESH-QI Implementation Guide: Mentorship and Enhanced Supervision for Healthcare and Quality Improvement

This guideline describes how to implement Mentorship and Enhanced Supervision for Health Care and Quality Improvement, or MESH-QI, programs to improve quality of care, data collection, on-site education and clinical mentoring, as a model for Health Systems Strengthening. With a focus on the health...

Strengthening Supportive Supervision at the District Health Level in the Pacific

This health workforce management policy brief highlights the importance of supervision for health worker performance and achieving health development goals; however, the brief also notes that supportive supervision within health systems in the Pacific is rated poorly. The brief reviews the...

Support Supervision Guide for Orphans and Other Vulnerable Children Service Delivery

This guide aims to facilitate provision of technical support and quality assurance for OVC services and interventions in a comprehensive manner by different stakeholders. It is expected that the national ministry will use this tool to supervise Technical Services Originations (TSOs), local...

The Social Service Workforce in the East Asia and Pacific Region: A multi-country review

The report highlights unique aspects of each country’s workforce, identifies progress, challenges and gaps, and presents factors to consider for social service workforce strengthening.

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