Supporting

COVID-19: Information and Guidance for Social or Community Care & Residential Settings

This document offers guidance and recommendations for care in residential settings, including staff considerations for home visits and other interactions with residents.

Mental Health and Psychosocial Considerations During COVID-19 Outbreak

WHO and public health authorities around the world are acting to contain the COVID-19 outbreak. However, this time of crisis is generating stress in the population. These mental health considerations were developed by the WHO’s Department of Mental Health and Substance Use as messages targeting...

Guidance for Child Protection Case workers to share with Children or Caregivers on COVID-19 Preventive Safety Measures when doing Case Management Work

This guidance note focuses on how to explain concepts around how to take safety precautions to protect others and yourself. The information in this guidance is to be utilized whilst doing case management follow-up in person or remotely.

Child Protection Case Management Guidance for Remote Phone Follow-up in Covid-19

This document is intended to support case workers through Child Protection (CP) Case Management processes during the COVID-19 outbreak response in Lebanon. CP case management is normally a long-term process which can take several months depending on the unique needs of the child, their coping...

Case Management Guidance for Disease Outbreak – Iraq Child Protection Sub-Cluster Situations where Access to Affected Communities in and outside of Camps is Limited

This guidance provides a short overview of the CP risks associated with disease outbreak. It also provides practical steps and actions for child protection case management actors to follow in order to prepare for the impacts of disease outbreak and the subsequent impact to access to children and...

Child Protection Case Management Guidance during COVID 19 – Somalia

This technical guidance aims to support Child Protection agencies providing case management services in the humanitarian response in Somalia to be prepared and to adapt their interventions in response to the COVID-19 outbreak. The document outlines five priority areas for case management agencies...

Caring for Volunteers - A Psychosocial Support Toolkit

The role of volunteers in emergencies is increasingly complex. In the emergency environment, staff and volunteers are exposed to trauma, loss and devastation, injury and even death. It is of course difficult to prepare for every type of event and to include every single volunteer. But it is...

Mental Health and Psychosocial Considerations: Key actions for Caring for Volunteers in COVID-19

This guidance note is a quick reference tool for providing effective care and support to volunteers during the different phases of a COVID-19 response. To effectively care for and support volunteers involved in a COVID-19 response, robust volunteer care systems are needed to enhance their safety...

Psychological Coping during a Disease Outbreak - For families, friends, colleagues of those in quarantine or self-isolation

The Hong Kong Red Cross developed messages of psychosocial support for families, friends and colleagues of those in quarantine or self-isolation. Available in additional languages on the IFRC website.

Remote Psychological First Aid during the COVID-19 Outbreak

Psychological first aid (PFA) is a method of helping people in distress so they feel calm and supported to cope better with their challenges. It is a way of assisting someone to manage their situation and make informed decisions. The basis of psychological first aid is caring about the person in...

Search form