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HRIS

State of the Social Service Workforce 2018

This 4th annual report consolidates trends and data from 32 countries to make recommendations for better planning, development and support to this frontline workforce.

WHO Guideline on Health Policy and System Support to Optimize Community Health Worker Programmes

This resource related to community health worker remuneration, training and education, data collection, certification, career ladder, supervision, offers best practices that can be replicated by social service workers and other community service providers. The data demonstrates that when all of...

What does Effectiveness Mean? A qualitative assessment of two child protection systems

Interviews conducted with child protective services administrators and workers show that they are unaware of empirical evidence to support effectiveness and are unable to determine how to measure effectiveness. This article suggests collecting quality data and partnering with systems, such as...

Making Social Work Work

This report provides an overview of the role of professional social workers in relation to children without parental care (CWPC). It outlines the approaches to and the functions of social work across resource constrained countries. From this study the report provides a typology of the range of...

Human Resources for Health (HRH): Principles and Practices

This course is intended to orient learners to the basic principles and promising practices related to health workforce development and strengthening.

Technical Brief: Investment Case for the HIV Workforce in Uganda

This brief outlines the critical importance to understand government capacity and willingness to increase and maximize the efficiency of investments in HRH for HIV.

Improving Continuity of Care by Strengthening Health Information Systems

This report includes case studies demonstrating the importance of multi-sectoral collaboration, including the social service workforce, for continuity of care.

Health Systems Strengthening – M&E and Learning

This package of health systems strengthening (HSS) resources provides advice and direction on how to set up monitoring, evaluation, and learning processes. These processes track progress in HSS, generate evidence of the effectiveness of HSS interventions, and use that evidence for continuous...

Feasibility of Integrating Social Service and Community Health Data in DHIS 2

Most governments have systems for tracking critical health indicators, but these systems are not often linked to the data systems used by social and community services, where people often access care. As a result, the systems are fragmented and unable to provide holistic information for decision-...

Routine Monitoring Systems for Integrated Community Case Management Programs: Lessons from 18 countries in sub–Saharan Africa

Integrated community case management (iCCM) programs are expanding rapidly in many low– and middle–income countries, particularly in sub–Saharan Africa. This paper aims to synthesize lessons learned from recent experience developing and implementing systems for routine monitoring of large scale...

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