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Core Concepts and Principles

Social Work Case Management Standards

The core standards are designed to enhance social workers’ awareness of the values, knowledge, methods, and skills needed to practice case management competently.

National Case Management System for the Welfare and Protection of Children in Zimbabwe

The purpose of this document is to provide a framework for implementation of the National Case Management System (NCMS) for the care, protection and welfare of children in Zimbabwe. It includes core concepts and principles, standard operating procedures, and forms applicable in similar contexts.

A Handbook for Case Management in Child Protection: A resource guide for multi-sectoral case management agencies in Uganda

The aim of the Handbook is to help to standardize practice in child protection case management in Uganda. It takes the practitioners through various stages of case management from case identification to case closure.

Interagency Gender-based Violence Case Management Guidelines: Providing care and case management services to gender-based violence surivivors in humanitarian settings

This resource aims to set standards for quality, compassionate care for GBV survivors in humanitarian settings, with a particular focus on the provision of case management services. This document was developed for staff of organizations who provide care, support and protection services to GBV...

Good Practices in Case Management - How your OVC program can be ready for a site improvement monitoring system (SIMS) assessment

This document includes a variety of tools, forms and other resources used in the Site Improvement Monitoring System (SIMS) toward strengthening the quality of services delivered to people affected by HIV.

Child Protection Case Management Operations Manual

This Manual includes background information, standard operating procedures with documentation tools and job aids on case management. It aims to support social workers from the Ministry of Gender Equality and Child Welfare in Namibia in their daily work to effectively support vulnerable children and...

3 Principles for Effective Social Work Case Management

This document is a short and easy-to-use guide that summarizes core principles for effective case management. It contains links to other useful resources relevant to the topic for direct service providers.

Case Management Framework: Specialist Homelessness and Domestic and Aboriginal Family Violence Services

This framework promotes the case management approach prioritizing the support of clients to obtain long-term housing and addressing life circumstances that have led to homelessness and/or the risk of homelessness in South Australia.

Case Management Practical Guide

A standard version of case management methodology for social service workers providing services to families and children in Moldova

Case Management in Child and Family Support Center (PDAK)

This resource book aims to introduce the PDAK Child and Family Support Center as a childcare paradigm shift from institutionalization toward family-based and alternative care. It focuses on the strengthen of professional social workers in providing social services with the best interests of...

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