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Community workers

HIV-Sensitive Child Protection: Training course for auxiliary social workers

The aim of the course is to develop an appropriate training program for social auxiliaries.

Using a Systems Approach at the Community-Level in a Human Resource Constrained Context

This case study highlights aspects of a case management system and referral mechanism utilized by OVC programs within Mozambique that could be identified as a hub and spoke model of referral mechanism.

Strengthening and Supporting the Early Childhood Workforce: Competences and standards

To inform and guide the Early Childhood Workforce Initiative, this global landscape analysis aims to establish the size and scope of the challenges faced by the early childhood workforce, while also highlighting promising practices countries have adopted in response to these challenges. Covering a...

Professional Standards for Protection Work

The standards reflect shared thinking and common agreement among humanitarian and human rights practitioners.

Referral Mechanisms for Children Orphaned or Made Vulnerable by HIV

Linkages between the social service system are especially relevant within OVC programming given that children and families affected by HIV and other adversities tend to have multiple vulnerabilities that require services and support provided by both sectors. This brief provides an overview of...

Working in Partnership to Improve Children's Safety and Well-being: The May'khethele Programme in South Africa

One of the objectives of the May’khethele Programme is to build capacity across different levels of the social service workforce.

Family Preservation or Child Safety? How experience and position shape child welfare workers’ perspectives

This is a presentation delivered at the 2015 International Conference on Innovations in Family Engagement that highlights the dynamics of child protection systems and the intersection and challenges of family preservation and child safety in child protection situations.

State of the Social Service Workforce Report 2017: Stories of Workforce Efforts to Address Violence Against Children

In this third annual report, the Global Social Service Workforce Alliance highlights the many ways that the social service workforce positively impacts the lives of children and families affected by violence.

Towards More Independent Lives for People with Disabilities: Reflections from social services across Europe

This toolkit provides recommendations and examples of practice for senior social services professionals providing care for people with disabilities.

National Learning Event on Child Well-being: Applying Legal and Policy Frameworks for Improved Child Well-being

The government of Uganda in its efforts to strengthen the child protection system in Uganda chairs and hosts a multi-stakeholder national coordination mechanism on child protection ( The National Child Protection Working Group) aimed at harmonizing national actions to emerging child protection...

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