Finding, selecting, preparing, and retaining the right people for the workforce historically has been a challenge and often an impediment to consistent and positive outcomes. The use of competency models to guide recruitment, selection, preparation, and retention offers one strategy in a comprehensive approach to enhance the child welfare workforce. This paper defines and explains a competency-based approach, the rationale for using competency models, the history of competency models, a comparison of various approaches, the connection to the National Child Welfare Workforce (NCWWI) Workforce Development Framework, the intersection of social work education, and strategies for integrating competency models into agency practice.
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