Changing the Focus of Social Work Supervision: Effects on client satisfaction and generalised contentment

This study examines the efficacy of client-centred supervision for improving client satisfaction in a community mental health team. Using supervision to ask questions about client problems and staff interventions in the context of client outcomes appears to increase staff use of basic communication, problem-solving and relationship skills in clinical practice and to improve client outcomes.

Author(s):

Harkness D & Hensley H

Year of Publication:

1991

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