Supervision

2023 State of the Social Service Workforce Report: A Decade of Progress, A Future of Promise

The Social Welfare Workforce Strengthening Conference: Investing in Those Who Care for Children, held in Cape Town, South Africa in 2010, is often recognized as the launch of a global movement to strengthen the social service workforce and to develop stronger, more effective social service systems.

Implementing the Supervision Framework for the Social Work Profession: Supervisors’ Views and Experiences

This study focused on social work supervision and its impact on the occupational development and service delivery of supervisees, specifically within the South African Department of Social Development (DSD). While previous research has often examined the views and experiences of supervisees and...

Disability Inclusive Child Protection Competency Framework for the Social Service Workforce

The Disability Inclusive Child Protection Competency Framework for the Social Service Workforce (DICP Competency Framework) presents the competencies needed by the social service workforce (SSW) for child protection to deliver their functions in disability-inclusive and accessible ways.

4 Cs of Workforce Development: Culture, Competency, Capacity, & Community

The webinar, from the U.S. National Child Welfare Workforce Institute, offered actionable steps agencies can take to support employee wellness, professional development, and community partnerships. Ultimately, this will promote workforce wellness and positive outcomes for families connected to...

Insights from Moldova: Role of Collective Impact in Workforce Strengthening

In 2022, Changing the Way We Care in partnership with the Ministry of Labor and Social Protection (MoLSP) launched a Working Group focused on strengthening the social service workforce in Moldova. The Workforce Strengthening Working Group (WG), facilitated by CTWWC partner Keystone Moldova, aimed...

Impact of COVID-19 on child welfare practice and implications for future practice: perspectives from youth, family, frontline workers, and other professionals

The COVID−19 pandemic has impacted child welfare practice and outcomes. This study examines the perspectives of families and professionals on child welfare practice during the COVID−19 pandemic. Qualitative data from feedback surveys and focus groups were used to provide a comprehensive examination...

Challenges Experienced by Child and Youth Care Workers in Child and Youth Care Centres Working with Children

This article explores the challenges of child and youth care workers (CYCWs) working with children in South Africa. This article reports on qualitative in-depth semi-structured interviews conducted with 16 CYCWs and the data were subjected to thematical analysis.

Client Violence Towards Childcare Workers: A Systematic Literature Review

Client violence against childcare workers is a relevant problem due to its impact on their well-being and the service they provide due to their significant role in the child protection process. This study explored violence against childcare workers using a systematic literature review.

Strengthening the Social Service Workforce as Part of the Recovery Process to Support a Transformed Care and Protection System for Children in Ukraine

On 26 April 2023, the Global Social Service Workforce Alliance and the Better Care Network (BCN) organized an event, under the auspices of the Ukraine Children’s Care Group, with child protection and care actors focused on strengthening the social service workforce as part of the recovery process...

Childcare Workers: Challenges faced during COVID-19

The Coronavirus (COVID−19) pandemic has increased anxiety and stress among childcare workers in many communities. This has given rise to the question of whether childcare workers have the capabilities to execute their operational responsibilities effectively during this period in ensuring that the...

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