A case management approach has been shown to improve outcomes for children and families and is widely advocated as an appropriate mechanism for effective social support. Yet, children with disabilities are often excluded from these systems and practices; the additional knowledge and skills that social service workers should have to include this group of children are inadvertently overlooked. This Guidance is a first step to address this. It is a companion document for social service workers who use case management approaches and practices. It includes basic information about work with children with disabilities and their families and provides links to more resources which workers can access as their confidence grows.
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