The “Case Management” system plays a crucial role in addressing the complex
needs of individuals and families in challenging social circumstances,
particularly in the context of Azerbaijan’s social service system. Emphasized
within the “State Program for the Development of Social Services in the
Republic of Azerbaijan for 2023-2026”, this method underscores the
importance of early intervention and preventive measures to mitigate social
risks and support vulnerable populations effectively. The approach involves
tailored services, coordinated efforts across agencies, ongoing monitoring and
systematic evaluation, aiming to enhance client outcomes and ensure
comprehensive care. As a systematic process, case management integrates
various services to meet evolving client needs, fostering inter-agency
collaboration and enhancing social welfare provision in Azerbaijan.