We are the Social Service Workforce

Sumaya Abdullahi

Mental Health Case Worker | Somalia

Photo of Sumaya from Action of Somali Social Workers
"I believe that everyone, especially vulnerable populations like [internally displaced persons], deserves access to mental health support. It's my mission to be a source of healing and hope for those facing mental health challenges in Somalia."

Motivation for becoming a social service worker

Sumaya Abdullahi’s journey into social work is fueled by her strong commitment to improving mental health and well-being in Somalia. Growing up in the region, she observed the pressing mental health needs of the community, particularly among internally displaced persons (IDPs). Her personal experiences and deep empathy drove her to become a mental health case worker, where she could provide support to and advocate for those facing mental health challenges.

Overview of role

As a Mental Health Case Worker at ACSOS, Sumaya’s role is multifaceted and demanding. Her typical day involves conducting individual and group counseling sessions with clients, assessing their mental health needs, and developing personalized treatment plans. She also works closely with local communities and organizations to raise awareness about mental health issues and reduce stigma.

Types of support or services provided 

Sumaya provides vital counseling and therapeutic support to individuals dealing with various mental health issues, including trauma, anxiety and depression. Through her dedication, clients experience improved mental health, gain coping strategies, and develop greater resilience. Sumaya firmly believes that addressing mental health is a cornerstone of community well-being.

Aspects of the job she loves the most

Sumaya finds the most fulfillment in her role when she witnesses the positive transformation in her clients’ lives. She is passionate about advocating for better mental health services and reducing the stigma associated with seeking help. Sumaya also values her work in educating communities about mental health, fostering understanding, and creating a more compassionate society. 

“I believe that everyone, especially vulnerable populations like IDPs, deserves access to mental health support. It’s my mission to be a source of healing and hope for those facing mental health challenges in Somalia,” she says.

Qualifications and skills for success

Sumaya emphasizes the significance of empathy, active listening, and cultural competence in her role. Her bachelor’s degree in social work from the City University of Mogadishu in Somalia provides her with a solid foundation for understanding the complexities of mental health and social well-being. Sumaya continually seeks opportunities for professional development to better serve her clients and community.

About the “We are the Social Service Workforce” Series

The social service workforce includes a variety of workers – paid and unpaid, governmental and nongovernmental – who staff the social service system and contribute to the care of children, families, individuals, and communities facing adversity. Our “We are the Social Service Workforce” series helps to shine a spotlight on the various tasks and training of different types of workers, as well as what motivates them to stay on the job.

Click here to learn more.