Lyndon Nyika
Social Worker, Jointed Hands Welfare Organisation (JHWO), Zimbabwe
Overview of role
My primary role is to assist clients in getting comprehensive services. I conduct assessments to identify both their clinical and social needs and work with them to come up with a plan of action to address their challenges. I also provide psycho-social support to clients and counsel them on how to deal with the health issues they may have. For services outside my scope, I refer clients to other service providers and then follow-up on these referrals to ensure clients have received the services. In addition, I provide cognitive behavioral therapy for clients who have experienced traumatic experiences.
Motivation
I decided to work in a health facility because of the nature of problems that require my services. I enjoy working with clients with mental health concerns and finding ways to diagnose, treat and prevent such issues.
Training/Education
I have a bachelor’s degree in social work and am in the process of enrolling to obtain my master’s degree in social work, in which I plan to specialize in clinical social work.
Most rewarding aspect of job
The most rewarding aspect of my job is that I get to work with individuals and families to help them get back to their normal functioning. I also find it rewarding knowing that clients have received the care they need, and that the treatment provided by worked to address issues of concern.
Most rewarding aspect of job
One of the greatest challenges of the job is the vicarious trauma you may receive. However, this has been addressed through our Caring for the Carer program, where we receive support from fellow social workers.
Importance of social service workers in health facilities
Having social service workers in health facilities is critical because they address a variety of issues, including mental and emotional health, relationship problems and substance abuse. The social services workers help patients navigate the facility system as well as link them with resources and other support services. Providing psycho-social support to patients who are admitted at health facilities is also another important reason to have these workers. The workers also assist clients and their families with stress management during illness and hospitalization and connect them with community resources. The quality social services provided by the social service workers is also extended to the client’s families.
It is critical to have social service workers in all the health facilities to bridge the gap between the medical and social issues.
