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Support to ‘non-clients’: care managers’ role in direct and indirect carer support

Social service provision in Europe has increasingly incorporated informal carers. Consequently, these carers are now included within the scope of all social workers, including care managers. Most support for carers is indirect support, where opportunities for respite are channelled through the care...

Harnessing the power of data - a European Social Services Index

The Social Services Index is an initiative launched by the European Social Network to understand and compare the situation for social services across European countries.

Technology to Support Children's Social Care: Opportunities and Challenges

The potential for information and communication technology (ICT) to support the delivery of social services, and the possible benefits afforded, have been acknowledged in numerous studies. The many obstacles to the adoption and integration of ICT into social services have also been documented.

Towards More Independent Lives for People with Disabilities: Reflections from social services across Europe

This toolkit provides recommendations and examples of practice for senior social services professionals providing care for people with disabilities.

What Works in Tackling Child Abuse and Neglect? A manual for policymakers, managers and professionals

The report makes recommendations for various steps in the care continuum around child abuse.

Promoting the Social Inclusion of Migrant Children and Young People: The duty of social services

This report aims to address key themes emerging from a questionnaire and in-person meeting to discuss the role of the social service workforce in inclusion of migrant children and young people.

Workforce Profiles in Systems of Early Childhood Education and Care in Europe

This publication is a compilation of profiles of individuals from 30 countries who are working within early childhood education.

Investing in Later Life: A toolkit for social services providing care for older people

This toolkit provides recommendations and examples of innovative practice for senior professionals working in social services providing care for older people.

Let Children be Children: Lessons from the Field on the Protection and Integration of Refugee and Migrant Children in Europe

Learnings from 16 case studies from 12 countries are intended to inform and promote a stronger rights-based approach in practice and advise policy-makers on investments needed.

The Impact of the Refugee Crisis on Local Public Social Services in Europe

This report reviews the impact of the refugee crisis on local public social services in Europe and what support public social services have received from the state and community.

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