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Supervising Child Protective Services Caseworkers

This manual, Supervising Child Protective Services Caseworkers, provides the foundation for effective supervisory practice in child protective services (CPS). It describes the roles and responsibilities of the CPS supervisor, and it provides practice-oriented advice on how to carry out supervisory...

Staff Retention in Family Services Workbook 6 – Recruiting and Selecting the Right Staff in Child and Family Service

The purpose of this training and series of workbooks is to increase child and family service agencies’ effectiveness in developing and retaining their staff by applying information from research and best retention practices to their work. The foundation for this material is the important mission of...

Staff Retention in Family Services Workbook 5 – The First Six Months

The purpose of this training and series of workbooks is to increase child and family service agencies’ effectiveness in developing and retaining their staff by applying information from research and best retention practices to their work. The foundation for this material is the important mission of...

Staff Retention in Family Services Workbook 4 – Communications Skills

The purpose of this training and series of workbooks is to increase child and family service agencies’ effectiveness in developing and retaining their staff by applying information from research and best retention practices to their work. The foundation for this material is the important mission of...

Staff Retention in Family Services Workbook 3 – Working with Differences

The purpose of this training and series of workbooks is to increase child and family service agencies’ effectiveness in developing and retaining their staff by applying information from research and best retention practices to their work. The foundation for this material is the important mission of...

Staff Retention in Family Services Workbook 2 – The Practice of Retention-Focused Supervision

The purpose of this training and series of workbooks is to increase child and family service agencies’ effectiveness in developing and retaining their staff by applying information from research and best retention practices to their work. The foundation for this material is the important mission of...

Staff Retention in Family Services Workbook 1 – The Role of Leaders in Staff Retention

The purpose of this training and series of workbooks is to increase child and family service agencies’ effectiveness in developing and retaining their staff by applying information from research and best retention practices to their work. The foundation for this material is the important mission of...

A Social Service Innovation: Planning, Developing and Supporting the Child and Youth Care Workforce

I am the Deputy Director of the National Association of Child Care Workers in South Africa, and recently led a session on social service innovation at our 19th Biennial Conference. I focused on planning, developing, and supporting the child and youth care workforce.

A Better Way to Protect ALL Children: The theory and practice of child protection systems, Conference Report

This document is the final report from the conference “A Better Way to Protect ALL Children: The theory and practice of child protection systems” that was held in India in November 2012. The conference built on the recent conceptual and practical work to better understand and reform child...

Rapid Retention Survey Toolkit

The Rapid Retention Survey Toolkit is intended to allow human resources managers to determine health professionals’ motivational preferences for accepting and remaining in posts.

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