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Case management

Family Case Management: A handbook for family case managers

This handbook is designed for the outreach workers involved in HIV care and support program in India. It details out the roles and responsibilities of Family Case Managers in addressing the wide array of health, psychosocial, nutrition, food security and education needs of the vulnerable children...

Social Work Case Management Standards

The core standards are designed to enhance social workers’ awareness of the values, knowledge, methods, and skills needed to practice case management competently.

A Common Assessment Form: A guide to assessment and interdisciplinary case management for providing help to children and families at risk or in a difficult situation

This document is a guide to assessment and interdisciplinary case management for providing help to children and families at risk or in a difficult situation in Russia. The document outlines the basics of interdisplinary case management; the aims, principles and parameters of assessing the needs of...

National Case Management System for the Welfare and Protection of Children in Zimbabwe

The purpose of this document is to provide a framework for implementation of the National Case Management System (NCMS) for the care, protection and welfare of children in Zimbabwe. It includes core concepts and principles, standard operating procedures, and forms applicable in similar contexts.

A Handbook for Case Management in Child Protection: A resource guide for multi-sectoral case management agencies in Uganda

The aim of the Handbook is to help to standardize practice in child protection case management in Uganda. It takes the practitioners through various stages of case management from case identification to case closure.

Interagency Gender-based Violence Case Management Guidelines: Providing care and case management services to gender-based violence surivivors in humanitarian settings

This resource aims to set standards for quality, compassionate care for GBV survivors in humanitarian settings, with a particular focus on the provision of case management services. This document was developed for staff of organizations who provide care, support and protection services to GBV...

Good Practices in Case Management - How your OVC program can be ready for a site improvement monitoring system (SIMS) assessment

This document includes a variety of tools, forms and other resources used in the Site Improvement Monitoring System (SIMS) toward strengthening the quality of services delivered to people affected by HIV.

Child Protection Case Management Training Manual for Caseworkers, Supervisors and Managers

This Training Manual is developed based on the Child Protection Working Group Interagency Guidelines for Case Management. The Facilitator’s Guide provides guidance on the key steps to take before, during and after training, including customizing the training to different contexts and audiences.

Child Protection Case Management Training Manual

This five-day child protection case management training manual was developed to meet the needs of community child protection workers and other social workers working in tandem with the justice, health and law enforcement systems in Malawi.

Child Protection Case Management Operations Manual

This Manual includes background information, standard operating procedures with documentation tools and job aids on case management. It aims to support social workers from the Ministry of Gender Equality and Child Welfare in Namibia in their daily work to effectively support vulnerable children and...

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