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Case management

Child Protection Case Management Guidance during COVID 19 – Somalia

This technical guidance aims to support Child Protection agencies providing case management services in the humanitarian response in Somalia to be prepared and to adapt their interventions in response to the COVID-19 outbreak. The document outlines five priority areas for case management agencies...

Remote Psychological First Aid during the COVID-19 Outbreak

Psychological first aid (PFA) is a method of helping people in distress so they feel calm and supported to cope better with their challenges. It is a way of assisting someone to manage their situation and make informed decisions. The basis of psychological first aid is caring about the person in...

Technical Note: Protection of Children during the Coronavirus Pandemic

The Alliance produced this technical note on the protection of children during the COVID-19 pandemic. The aim of this brief is to support child protection practitioners to better respond to the child protection risks during a COVID-19 pandemic. Part 1 presents the potential child protection risks...

Toolkit on Unaccompanied and Separated Children

The Toolkit on Unaccompanied and Separated Children compiles 56 tools for the use of practitioners working with unaccompanied and separated children (UASC).

Alternative Care in Emergencies Toolkit

This toolkit is intended to support frontline providers and program managers in decision-making for placement of care of children impacted by emergencies. It offers guidance on the types of services needed, child protection considerations, monitoring and reviewing care planning and reunification...

Save the Children COVID-19 Program Framework and Guidance

This resource provides guidance to Save the Children and its related programs on mitigating the impacts of COVID-19 for vulnerable groups. It includes guidance on child protection, child participation, MHPSS, child safeguarding and integration of services.

Guidance Note: Protection of Children during Infectious Disease Outbreaks

Children in particular are vulnerable during infectious disease outbreaks for a variety of reasons.

GBV Case Management and the COVID-19 Pandemic

This note aims to provide practical support to Gender-Based Violence (GBV) practitioners to adapt GBV case management service delivery models quickly and ethically during the current COVID-19 pandemic. Given the increase in reports of GBV, ensuring that women and girls can access GBV support...

Guidelines for Mobile and Remote Gender-Based Violence Service Delivery

Information on service delivery via remote group psychosocial support sessions, types of entry points for case management, and methods for establishing safe and confidential case management entry points.

Changing the Focus of Social Work Supervision: Effects on client satisfaction and generalised contentment

This study examines the efficacy of client-centred supervision for improving client satisfaction in a community mental health team. Using supervision to ask questions about client problems and staff interventions in the context of client outcomes appears to increase staff use of basic communication...

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