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What does Effectiveness Mean? A qualitative assessment of two child protection systems

Interviews conducted with child protective services administrators and workers show that they are unaware of empirical evidence to support effectiveness and are unable to determine how to measure effectiveness. This article suggests collecting quality data and partnering with systems, such as...

Towards More Independent Lives for People with Disabilities: Reflections from social services across Europe

This toolkit provides recommendations and examples of practice for senior social services professionals providing care for people with disabilities.

What Works in Tackling Child Abuse and Neglect? A manual for policymakers, managers and professionals

The report makes recommendations for various steps in the care continuum around child abuse.

Promoting the Social Inclusion of Migrant Children and Young People: The duty of social services

This report aims to address key themes emerging from a questionnaire and in-person meeting to discuss the role of the social service workforce in inclusion of migrant children and young people.

Workforce Profiles in Systems of Early Childhood Education and Care in Europe

This publication is a compilation of profiles of individuals from 30 countries who are working within early childhood education.

Investing in Later Life: A toolkit for social services providing care for older people

This toolkit provides recommendations and examples of innovative practice for senior professionals working in social services providing care for older people.

Let Children be Children: Lessons from the Field on the Protection and Integration of Refugee and Migrant Children in Europe

Learnings from 16 case studies from 12 countries are intended to inform and promote a stronger rights-based approach in practice and advise policy-makers on investments needed.

The Impact of the Refugee Crisis on Local Public Social Services in Europe

This report reviews the impact of the refugee crisis on local public social services in Europe and what support public social services have received from the state and community.

Toolkit on Mapping Legal, Health and Social Services Responses to Child Maltreatment

This toolkit contains tips, recommended practices and resources for academics and decision-makers in child protection who are interested in conducting national or regional surveillance of agency response to child maltreatment and child maltreatment incidence through the collection of administrative...

Investing in the Social Service Workforce

Findings of a study on how local public social services are planning, managing and training the social services workforce.

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